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      REMAKING INSURANCE

      Digital transformation creates new value

      Digital transformation creates new value

      80%
      increase?in sales quotes after installing a mobile customer insurance platform.
      60%
      faster throughput after automating claims processing.
      70%
      costs recovered in new product development.

      It’s an exciting time for the industry as more insurers invest to transform their business models. Because innovation is key to driving growth, we deliver insight that strengthens your digital presence, levels the field and achieves business vision.

      DRIVEN BY RESULTS

      Benefit from our multidisciplinary approach.

      We bring together specialists in underwriting, distribution, claims, artificial intelligence and digital transformation.

      A Leading P&C Insurer
      RESULTS
      A Leading P&C Insurer

      improved its customer experience, slashed attrition and increased SLA adherence to 95% after migrating to a digital platform.

      LEARN MORE
      A Major L&A Provider
      RESULTS
      A Major L&A Provider

      leveraged agent and sales automation to integrate silos and reengineer agency operations while cutting costs 40%.

      LEARN MORE
      A National US Carrier
      RESULTS
      A National US Carrier

      digitally transformed its IT operations and improved fraud detection and prevention by 400%, among other benefits.

      LEARN MORE
      A US Life Insurance Major
      RESULTS
      A US Life Insurance Major

      struggling with dated legacy systems modernized IT using cloud services and slashed its price per policy by 46%.

      LEARN MORE
      YOUR CUSTOMERS’ NEEDS
      Unlocking Digital Value
      How do we make such a profound
      impact
      to our clients?

      Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

      START THE EXPERIENCE

      It all starts with your customers.

      HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

      It all starts with your customers.

      Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

      How do we do it?

      01

      By helping you build a Digital Business

      Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

      Learn More
      02

      A Digital Business with Digital Operations

      Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

      Learn More
      03

      A Digital Business with Digital Operations powered by Digital Systems & Technology

      Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

      Learn More

      Customized Business Solutions

      We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

      Packaged Industry Solutions

      To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

      Create value. Everywhere.

      Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

      01 Digital Business

      Go beyond supporting business and advance it.

      Learn More

      02 Digital Operations

      Reimagine and create new digital processes.

      Learn More

      03 Digital Systems & Technology

      Simplify, modernize and secure your IT backbone.

      Learn More
      BUSINESS INTELLIGENCE

      Recently published insights

      PERSPECTIVES
      How to Excel by Operating Through a Digital Maturity Looking Glass

      Here’s what separates Digital Dominators from Digital Dabblers in the insurance sector.

      VIEW PERSPECTIVES
      PERSPECTIVES
      4 Steps Toward a Continuous Delivery Operating Model

      To compete with digital startups and insurtechs, insurers must streamline their pipelines for rapid software delivery.

      VIEW PERSPECTIVES
      PERSPECTIVES
      Top 3 Digital Imperatives to Boost Competitiveness

      As insurtechs up the ante against traditional insurers, here are ways to stay competitive.

      VIEW PERSPECTIVES

      To achieve digital transformation and grow its market share, this Fortune 500 insurer installed an automated platform—and acquired 500 new customers in 60 days.

      LEARN MORE??

      How digital is transforming the insurance customer experience

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      PRESS ROOM

      In the news

      September 24, 2019

      New Cognizant AI Insurance Claims Platform Enhances Customer Service Following Natural Disasters

      August 1, 2019

      Intelligent Process Automation in Insurance Can Improve Customer Experience, Reduce Costs

      June 13, 2019

      Cognizant Helps Insurance Company Improve Its Customer Experience by Going Digital

      INSURANCE MANAGEMENT

      Leadership

      Ben Bengtson

      SVP, Global Leader

      Michael Clifton

      SVP, Strategy, Platforms & Ventures

      Meera Krishnamurthy

      SVP, SBU Leader

      David Althoff

      SVP, SBU Leader

      Christopher Blatchly

      Global Insurance Consulting Leader